- Learner needs help
- Use Slack (i-need-help) to get learner support involved
- Give the learner the firstname.lastname@example.org address
- Continue your class after letting them know that learner support will contact them later
- Can a learner drop in to a class that is full?
- No, they will receive a message that tells them the class is full
- If the class is live on FB, anyone can watch
- Are drop-ins included in the follow up email list?
- Yes, their email address is collected, so it will be in the list of attendees